Terms and Conditions

Effective Date: 30 October 2025
Company Name: Heavenly Numerous Sdn. Bhd.
Business Registration No.: 1634850U / 202501033440
Address: 71-2 Jalan Jaya 5, Taman Jaya, 56000 Cheras Wilayah Persekutuan Kuala Lumpur.
Email: sales@heavenlyn.com
Phone: +60 11 1656 0906

Welcome to Heavenly Numerous Sdn. Bhd. By accessing and using our website https://heavenlyn.com, you agree to be bound by these Terms and Conditions.
Please read them carefully before using our website or making any purchase.

1. General

This website is owned and operated by Heavenly Numerous Sdn. Bhd. (“we”, “us”, or “our”).
These Terms and Conditions apply to all visitors, customers, and users of our website and services in Malaysia.

We reserve the right to amend, modify, or update these Terms at any time without prior notice. Any changes will take effect immediately upon posting on this page.

2. Use of Website

By using our website, you agree to:

• Provide accurate and up-to-date information when creating an account or making a purchase.
• Not use the website for any illegal or unauthorized purpose.
• Not attempt to interfere with or disrupt website functionality, security, or server operations.

We reserve the right to suspend or terminate accounts found engaging in fraudulent, abusive, or illegal activities.

3. Products and Services

We specialize in the wholesale and retail sale of computer hardware, software, and peripherals.
All product descriptions, prices, and availability are subject to change without notice.

We make every effort to ensure that product information is accurate, but we do not warrant that product descriptions, images, or specifications are error-free.
If an error occurs, we reserve the right to correct it and cancel or refund affected orders.

4. Pricing and Payment

All prices are listed in Malaysian Ringgit (MYR) and are inclusive/exclusive of SST (as applicable).
We accept various payment methods, including bank transfer, online payment gateway, and e-wallets.

Payment must be made in full before order processing. Orders not paid within the specified time may be cancelled automatically.

5. Orders and Acceptance

Placing an order does not constitute acceptance of your order by Heavenly Numerous Sdn. Bhd.
We reserve the right to:

• Verify payment and billing information before processing,
• Cancel any order if a product is unavailable, mispriced, or under investigation for fraud.

You will be notified via email or phone if your order cannot be fulfilled.

6. Delivery and Shipping

We deliver orders throughout Malaysia via trusted courier partners.
Delivery times are estimates only and may vary based on your location and courier schedules.

We are not liable for delays caused by courier issues, natural disasters, or other events beyond our control.

7. Returns, Refunds, and Exchanges

Please refer to our Refund and Returns Policy for details on eligibility, procedures, and refund timelines.

In summary:

• Returns must be requested within 7 days of receipt.
• Items must be unused, in original packaging, and accompanied by proof of purchase.
• Software, digital licenses, and consumables are non-returnable once opened or activated.

8. Warranty

All products come with manufacturer or supplier warranties, subject to their individual terms.
Warranty does not cover damage from misuse, unauthorized repair, or normal wear and tear.

9. Limitation of Liability

Heavenly Numerous Sdn. Bhd. shall not be liable for:

• Any indirect, incidental, or consequential damages,
• Loss of data, profits, or business opportunities,
• Damages resulting from misuse or inability to use the product or website.

Our total liability shall not exceed the amount paid for the product that caused the claim.

10. Intellectual Property

All content, images, logos, text, and graphics on this website are owned by or licensed to Heavenly Numerous Sdn. Bhd.
You may not copy, reproduce, or distribute any material without our written consent.

11. Privacy and Data Protection

We respect your privacy. All personal data collected will be handled in accordance with the Personal Data Protection Act 2010 (PDPA).
For more details, please see our Privacy Policy.

12. Third-Party Links

Our website may include links to third-party websites.
We are not responsible for the content, accuracy, or practices of those external sites. Use them at your own discretion.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia.
Any dispute arising from your use of this website shall be subject to the exclusive jurisdiction of the Malaysian courts.